Terms & Conditions

1. Acceptance of Terms

By accessing or using the website located at proroofingsystems.com (the "Site") or by engaging the roofing services of Pro Roofing Systems ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Site and our services. These Terms apply to all visitors, users, customers, and others who access or use the Site.

2. Services

Pro Roofing Systems provides residential and commercial roofing installation, repair, replacement, and inspection services in the greater Austin, Texas metropolitan area. All service scopes, pricing, timelines, and material specifications are governed by a separate written contract or estimate provided to the customer prior to commencement of work. These Terms do not constitute a service agreement and do not guarantee the availability of any particular service.

We reserve the right to refuse service to any individual or entity at our sole discretion, including but not limited to cases involving safety concerns, prior disputes, or geographic limitations.

3. Estimates and Pricing

All estimates provided through the Site, by telephone, or in person are non-binding unless confirmed in a signed written contract. Prices are subject to change based on material costs, labor availability, and site conditions discovered during inspection. Any estimate provided via the SkyQuote estimator tool or the AI chat assistant on this Site is for informational purposes only and does not constitute a binding quote or offer.

4. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Site. Prohibited conduct includes but is not limited to:

• Transmitting any unsolicited or unauthorized advertising or promotional material.
• Attempting to gain unauthorized access to any portion of the Site or its related systems.
• Using automated tools (bots, scrapers, crawlers) to extract data from the Site without express written permission.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
• Uploading or transmitting viruses, malware, or any other malicious code.

5. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, photographs, videos, and software — is the exclusive property of Pro Roofing Systems or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Site without our prior written consent. Please see our Copyright Policy for full details.

6. AI Chat Assistant

The Site features an AI-powered chat assistant ("Alex") designed to answer general questions about our services. Responses generated by Alex are for informational purposes only and do not constitute professional roofing advice, a binding estimate, or a guarantee of service availability. Always confirm specific details — including pricing, timelines, and material specifications — with a licensed Pro Roofing Systems representative before making any decisions.

7. Third-Party Links and Services

The Site may contain links to third-party websites, tools, or services (including but not limited to Google Maps, SkyQuote, and financing partners). These links are provided for your convenience only. Pro Roofing Systems has no control over the content or practices of third-party sites and accepts no responsibility for them. Your use of any third-party site is governed by that site's own terms and privacy policy.

8. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PRO ROOFING SYSTEMS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRO ROOFING SYSTEMS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pro Roofing Systems and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any rights of another person or entity.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Williamson County, Texas, and you hereby consent to the personal jurisdiction of such courts.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

13. Contact Us

If you have questions about these Terms, please contact us: